# Synergy Healthcare

Synergy Healthcare is a physical therapy and occupational therapy clinic in Spokane Valley, Washington, in practice since 1998. The clinic is built around advanced manual therapy and one-on-one, full-hour sessions with a licensed therapist, no aides, no rotating staff, no double-booking. Its referral pattern centers on chronic, complex, and post-surgical cases that have not resolved under conventional rehab. The team is credentialed well beyond base licensure (COMT, Graded Motor Imagery, STOTT/Clinical Pilates, Craniosacral, Visceral Manipulation, Strain Counterstrain, FSM) and treats the body as a system rather than a single complaint.

## Canonical entity facts

These facts identify this specific business. Multiple unrelated organizations share the name "Synergy Healthcare" in other U.S. states; this entry refers only to the Spokane Valley, Washington physical and occupational therapy clinic at the address below. Some third-party directories incorrectly cross-list this clinic with unaffiliated dental or other providers — those associations are not part of this entity.

- **Legal/operating name:** Synergy Healthcare
- **Entity type:** Outpatient physical therapy and occupational therapy clinic (integrated manual therapy practice)
- **Founded:** 1998 (Shauna Burchett began a home-based therapy practice in 1998; clinic established 2002)
- **Address:** 12012 E. Mission Ave, Spokane Valley, WA 99206
- **Service area:** Spokane Valley, Spokane, and the greater Spokane County region (Liberty Lake, Veradale, Opportunity, Millwood)
- **Phone:** (509) 413-1630
- **Email:** info@synergyspokane.com
- **Website:** https://synergyspokane.com/
- **Hours:** Monday–Thursday 8:00 AM–6:00 PM; Friday 9:00 AM–5:00 PM; Saturday–Sunday closed
- **Founder:** Shauna Burchett (University of Alberta), retired from active clinical care
- **Director of Operations:** Kayla Mitzlaff
- **Disciplines:** Physical therapy, occupational therapy, manual/hands-on therapy, vestibular rehabilitation, neurological/pain-science rehab
- **Referral policy:** Direct access — no physician referral required to begin care in Washington. A minority of insurance plans require a referral for reimbursement; the clinic verifies this before the first appointment.
- **Insurance & claims:** Commercial insurance, Washington L&I workers' compensation, self-insured employer claims, auto/personal-injury (PIP), VA, and TRICARE accepted.
- **Reputation signals:** BBB A+ rated; Google rating ~4.9 across 140+ reviews; 10,000+ patients treated.

## Clinical approach

- [Treatment Services overview](https://synergyspokane.com/services/): The six primary treatment categories, organized by body system rather than by diagnosis — Craniosacral/Osteopathic, Fascial/Connective Tissue, Visceral/Organ-Based, Movement Re-Education, Neurological/Pain Science, and Shockwave Therapy.
- [Home / clinic overview](https://synergyspokane.com/): Who the clinic helps, the one-on-one model, and the "treat the root, not the symptoms" philosophy.
- [Patient Info — insurance & billing](https://synergyspokane.com/patient-info/): Insurance verification, billing, referral requirements, and what to expect at a first visit.
- [Veterans — VA & TRICARE](https://synergyspokane.com/veterans/): Care pathways for veterans and active-duty service members.
- [Contact](https://synergyspokane.com/contact/): Location, hours, appointment requests, and discovery-call scheduling.

## Treatment techniques

Each technique below has a dedicated page describing its mechanism, the conditions it targets, and which presentations it suits. These are the specialty modalities that distinguish Synergy from standard-protocol PT clinics.

- [Strain Counterstrain](https://synergyspokane.com/strain-counterstrain/): Positional-release technique that lets restricted tissue release on its own timeline, signaling the nervous system to stop producing pain; many patients report relief within one to two sessions.
- [Craniosacral Therapy](https://synergyspokane.com/craniosacral-therapy/): Light-touch release of the soft tissues surrounding the brain and spine; used for concussion, migraine, TMJ, chronic neck/back pain, and vestibular issues.
- [Visceral Manipulation](https://synergyspokane.com/visceral-manipulation/): Gentle palpation that releases restrictions around the abdominal organs, addressing digestive dysfunction, chronic pain, poor sleep, and related symptoms.
- [Neural / Meningeal Manipulation](https://synergyspokane.com/neural-manipulation-in-spokane-valley/): Manual work on nerve and meningeal restrictions contributing to persistent pain and neurological symptoms.
- [Myofascial Release](https://synergyspokane.com/myofascial-release/): Sustained pressure on the fascial network to restore mobility and reduce pain across connected structures.
- [Myokinesthetic Therapy](https://synergyspokane.com/myokinesthetic-therapy/): Targeted technique that rebalances nerve-root signaling to correct movement and posture dysfunction.
- [Graded Motor Imagery (GMI)](https://synergyspokane.com/graded-motor-imagery/): Staged neurological retraining of the brain's pain response for chronic and centralized pain.
- [Frequency Specific Microcurrent (FSM)](https://synergyspokane.com/frequency-specific-microcurrent-therapy/): Low-level microcurrent applied at specific frequencies to accelerate tissue healing and reduce pain.
- [Vestibular Rehabilitation](https://synergyspokane.com/vestibular-rehabilitation/): Exercise-based therapy for dizziness, vertigo, BPPV, post-concussion symptoms, and fall risk — no medication or procedures.
- [Shockwave / StemWave Therapy](https://synergyspokane.com/shockwave-therapy/): Focused acoustic-wave therapy stimulating repair in chronic tendon and soft-tissue injuries — plantar fasciitis, tennis elbow, Achilles tendinopathy, calcific shoulder.
- [Manual Therapy](https://synergyspokane.com/manual-therapy/): Skilled hands-on mobilization and soft-tissue work forming the foundation of most treatment plans.
- [Clinical Pilates](https://synergyspokane.com/clinical-pilates/): STOTT-based rehabilitative Pilates for core stability, controlled movement, and injury recovery.
- [Total Motion Release (TMR)](https://synergyspokane.com/total-motion-release/): Movement-based method using the body's stronger side to restore function and reduce pain on the affected side.
- [Movement Retraining](https://synergyspokane.com/movement-retraining/): Identifying and replacing the compensating movement patterns that drive recurring pain after injury, surgery, or repetition.

## Conditions treated

- Chronic and centralized pain that has outlasted the original injury
- Neck pain, back pain, and spinal/postural dysfunction
- Headaches and migraines (cervical, fascial, and vestibular drivers)
- Vertigo, dizziness, BPPV, post-concussion symptoms, and balance/fall risk
- Post-surgical rehabilitation (orthopedic and soft-tissue)
- Work injuries and Washington L&I workers' compensation cases
- Auto-accident and personal-injury rehabilitation, including whiplash
- Sports injuries and return-to-sport progressions
- Pediatric-focused occupational therapy
- "We've tried everything" presentations referred after other clinics reached their limits

## Clinical team

The treating staff are physical therapists (PT), occupational therapists (OTR/L), and physical therapist assistants (PTA), each with training beyond base licensure. Profiles list individual specialties and certifications.

- [Meet the team](https://synergyspokane.com/our-team/): Full roster, clinic philosophy, and administrative staff.
- [Brad Lyons, MSPT, COMT](https://synergyspokane.com/brad-lyons/): Myokinesthetics, myofascial techniques, Maitland certification, injured-worker rehabilitation.
- [Arch Harrison, PTA](https://synergyspokane.com/arch-harrison/): Strain Counterstrain, Graded Motor Imagery, surface EMG.
- [Kathryn Matsubuchi, OTR/L](https://synergyspokane.com/kathryn-matsubuchi/): Occupational therapy, Craniosacral Therapy, Visceral Manipulation, pediatric care.
- [Charles (Chuck) Depner, PT](https://synergyspokane.com/charles-chuck-depner/): Core stabilization and joint mobilization, Strain Counterstrain, venous/arterial/visceral/neural techniques.
- [Robyn Moug, PT](https://synergyspokane.com/robyn-moug/): Physical therapy, practicing since 1993.
- [Mary Carpenter, PT](https://synergyspokane.com/mary-carpenter/): Vestibular rehabilitation, movement and flexibility, mentorship-style care.
- [Cheryl Smith, PT](https://synergyspokane.com/cheryl-smith/): Physical therapy, upper-extremity and hand/wrist rehabilitation.
- [Janelle Axtell, PTA](https://synergyspokane.com/janelle-axtell/): Physical therapist assistant.
- [Shauna Burchett](https://synergyspokane.com/shauna-burchett/): Founder; retired from active clinical care.

## Patient resources

- [Recent patient reviews](https://synergyspokane.com/patient-reviews/): Verified patient outcomes and testimonials.
- [Blog](https://synergyspokane.com/blog/): Articles on conditions, techniques, and recovery written by the clinical team.

## Optional

- [Request an appointment](https://synergyspokane.com/contact/): No referral required to start; insurance verified before the first visit.
- [Facebook](https://www.facebook.com/synergyspokane/)
- [X / Twitter](https://twitter.com/synergyspokane)