• 12012 E. Mission Ave Spokane Valley, WA 99206
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Patient Info

BecomE a Patient at Synergy

Most people who end up at Synergy have been somewhere else first. A primary care office, an orthopedist, another PT clinic, sometimes a chiropractor. They show up with a folder of paperwork and the quiet suspicion that this round won’t work either. That’s the type of patient we built the practice around, which changes what the first few steps look like on our end.

3 Easy Steps

Your First Appointment

Please gather what you have: your insurance card, a doctor’s prescription (if applicable), and your availability. 

Call us at (509) 413-1630 to schedule with a therapist.

We’ll verify your coverage and handle any needed authorizations.

Prefer email? Submit an Appointment Request, & we’ll call you to follow up.

If you'll be using insurance, please have these ready:

  • Policy/ID number
  • Policy holder’s name + date of birth
  • Insurance company phone number
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Your Trusted Therapy Partners

Beliefs Behind Our Therapy Approach

Most physical therapy practices do one thing: move patients through a protocol until insurance runs out or they feel better enough to stop coming. Synergy was built on a different model. The therapists here are trained across disciplines — physical therapy, occupational therapy, vestibular rehab, pelvic health, neurological recovery — because the body doesn't sort itself into neat billing categories. Neither does a good treatment plan.
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Synergy Healthcare Spokane

Insurances we work with

We’re contracted with most major carriers in the region: 

Aetna, Asuris, Blue Cross Blue Shield (including Federal Blue Cross), Cigna, First Choice, Kaiser PPO, Medicare, Premera, Regence, TRICARE, TriWest, the Veterans Administration, and Idaho Medicaid.

If you don’t see your plan listed, call anyway. Benefits are rarely straightforward. We do the verification work before your first appointment so you know the cost before you walk in.

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Workers' Compensation
We treat Washington State L&I claims and self-insured employer plans. Your workers' comp coverage is separate from your regular health insurance — we bill the L&I or self-insured carrier directly. Bring your claim number to the first appointment. We coordinate with claims managers and attending providers, document what's required, and keep the return-to-work process moving. Injured workers have been a core patient population here for decades. The paperwork doesn't slow us down.
We see cash-pay patients. Some by preference, some because their plan's PT coverage is thin, some because they want to skip the authorization process entirely. Rates are transparent. Ask at booking and we'll send them before you commit. Our StemWave program, regenerative shockwave therapy, is cash-pay only and offers a $49 intro appointment if you want to evaluate it on its own.
If you've been injured in a car accident, getting the right treatment shouldn't mean navigating a confusing insurance process on your own. At Synergy Healthcare, we help patients throughout the Spokane area recover from injuries sustained in motor vehicle accidents while handling the complexities of insurance billing.

In most cases, we begin by billing your Personal Injury Protection (PIP) benefits through your own auto insurance policy. PIP coverage often pays for medically necessary physical therapy regardless of who caused the accident, allowing you to begin treatment without unnecessary delays.

If you have hired a personal injury attorney, we will also work directly with your attorney to bill the at-fault driver's liability insurance when appropriate. Our team regularly coordinates with attorneys, insurance adjusters, and case managers to help ensure your claim is handled correctly while you focus on your recovery.

We work with most major auto insurance companies, including State Farm, Progressive, GEICO, Allstate, USAA, Liberty Mutual, Farmers, Travelers, American Family, Nationwide, and many others.

For your first appointment, please bring your claim number, auto insurance information, adjuster's contact information, and your attorney's contact information (if applicable). Our experienced team will guide you through the billing process so you can focus on healing; not paperwork.